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Refund and Return Policy Template

Agreement template for refund and return policy arrangements

Refund and Return Policy Template
Party 1 (Name / Company)
Party 1 Address
Party 2 (Name / Company)
Party 2 Address
Effective Date
Return window (30
60
90 days)
Condition requirements (unused
tags attached
original packaging)
Refund method (original payment
store credit
exchange)
Non-returnable items list
Duration / End Date
Signature
Signature

Defines terms and expectations for refund and return policy template relationships.

Key Sections

  • Return window (30
  • 60
  • 90 days)
  • Condition requirements (unused
  • tags attached
  • original packaging)
  • Refund method (original payment
  • store credit
  • exchange)
  • Non-returnable items list
  • Return shipping responsibility
  • Restocking fee (if applicable)
  • Defective product handling
  • Digital product return policy
  • Sale/clearance item return policy
  • International return process
  • Refund processing timeline
  • Proof of purchase requirements

Should be reviewed by legal counsel before use. Both parties receive signed copies.

Customize terms and add your branding in PDFb2.

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